Alchemy Help Desk 1.0
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Price: USD $0.00;
License: Freeware
File Size: 902 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Network Inventory Manager 3.0.11.5
Network Inventory Manager is a tool that helps network administrators
and help desk staff to more easily manage their networks.
Network Inventory Manager 3.0 can store your inventory information in MSDE, MSSQL Server 7.0 and MS Access 2000 database formats. The program includes a highly customizable interface and a sophisticated reporting module, allowing you to manage the equipment and softare on your network, deal with any troubles...
Price: USD $195.00;
License: Shareware (Free to Try)
File Size: 33982 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
LBE Free Helpdesk 2.5
(FREE) Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details, Transfer of jobs between operators.
EasyTrack 1.7
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more.
Price: USD $49.00;
License: Shareware (Free to Try)
File Size: 3613 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
Codenica Inventory 3.4
The Codenica Inventory management system makes it possible to manage computer hardware, software, licenses, and consumable materials on a large scale, providing the user with extensive possibilities for customizing all aspects of the application according to his or her preferences.
The primary functionality of the program includes:
User inventory management
License inventory management
Software inventory management
Hardware...
Price: USD $599.00, EUR 459;
License: Shareware (Free to Try)
File Size: 1757 KB;
Platform: Windows XP, Windows 2000
LanHelpdesk 05.18.04
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and...
Price: USD $395.00;
License: Shareware (Free to Try)
File Size: 5490 KB;
Platform: Windows NT, Windows 2000, Windows XP
LabTech NMS 1.5
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if the new software will run on the clients PCs with complete inventory you...
Price: USD $25.00;
License: Commercial
File Size: 24867 KB;
Platform: Windows 2003, Windows XP, Windows 2000
EasyDesk helpdesk 1.1
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.
EasyTrack is an extremely reasonably priced...
Price: USD $49.00;
License: Shareware (Free to Try)
File Size: 4882 KB;
Platform: Windows CE, Windows 2003, Windows XP, Windows 2000
LabTech MSP 2.0
LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their computer or view screen captures of their desktop. Never be left wondering if new software will run on the clients PCs with complete inventory you...
Price: USD $40.00;
License: Commercial
File Size: 96700 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
SchoolNET 2.1
SchoolNET is an Intranet system originally developed by a secondary school for primary and secondary schools. The system has also been adopted by small businesses too.The main aims of SchoolNET are to bring together all the paper based administration tasks of a n organisation and improve the management and efficiency of those tasks, as well as provide other useful services. These tasks include: Announcements (news) Calendar / Events Messaging...
Price: USD $610.00;
License: Demo
File Size: 52531 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista
SysMan 3.6.30
IT helpdesk management facility for all service requests - register, allocate to support groups, schedule for completion, update or close, view closed requests, enter activities against open requests, print hard copy worksheets for any request, inventory items and sub-items, user access to open and closed service requests, requisitions, purchase orders and inventory, empowers users and reduces workload on helpdesk and support personnel, any...
Price: USD $495.00;
License: Demo
File Size: 11667 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
LBE Web Helpdesk 4.0.129
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way...
Price: USD $950.00;
License: Shareware (Free to Try)
File Size: 2304 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
HelpDesk for Outlook and SharePoint 1.3 HelpDesk for Outlook and SharePoint connects Outlook and SharePoint and takes advantage of the best of the two Microsoft products. This new help desk application from kalmstrom.com Outlook Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint, which is an environment that Microsoft is favoring...
Price: USD $820.00, EUR 500;
License: Shareware (Free to Try)
File Size: 3406 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Active Web Helpdesk 2
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and...
Price: USD $749.00;
License: Demo
File Size: 520 KB;
Platform: Windows 2000, Windows XP
Inventory Manager Lite 1.0 Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks.
A company's network may consist of computers, printers, hubs, scanners, digitizers, and any number of other peripheral devices, along with the associated operating systems and application software. Managing this...
Price: USD $0.00;
License: Freeware
File Size: 15081 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP
